What Good Feedback Really Looks Like

Feedback — both positive and negative — is essential to helping managers enhance their best qualities and address their worst so they can excel at leading. Strengths-based development can, unfortunately, lull people into believing there are no areas in which they need to improve. So instead of encouraging people to avoid negative feedback, we should focus on how to deliver it in ways that minimize the fight-or-flight response. One approach is called Situation-Behavior-Impact (SBI). Feedback providers first note the time and place in which a behavior occurred. Then they describe the behavior — what they saw and heard. The final step is to describe the impact the behavior had in terms of the feedback providers’ thoughts, feelings or actions.

How To Give Effective Feedback

Cakeccino - Some feedback do deserve sharing. Thank you

How to Give the Most Effective Feedback to a Difficult Person - TechTello

How Do You Get Really Good Feedback? [with Share Your Genius' Jillian Hoefer], Podcast

The Ultimate Guide to Building Feedback into Your Company

Peer Review and Feedback ePortfolio – Hannah Smith

15 Ways to Give Negative Feedback, Positively (+ Examples)

Four Ways to Give Good Feedback

Seven Characteristics of Powerful Feedback — Office of Maricopa County School Superintendent Steve Watson

The secret to giving great feedback The Way We Work, a TED series

7 Tips for Giving Effective Feedback to Employees + Expert Advice

15 Ways to Give Negative Feedback, Positively (+ Examples)